At Jom Cuci, your privacy is not a formality — it is a genuine priority. This Privacy Policy transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We've written this document in plain language — no confusing legal jargon.
Your data is protected in accordance with Malaysia's latest data protection legislation.
Six core principles that underpin jom cuci's Privacy Policy — because you deserve to know how your data is handled.
All data transmitted between your device and jom cuci's servers is protected by 256-bit SSL encryption — the same technology used by leading Malaysian banks such as Maybank and CIMB. Your data cannot be intercepted in transit.
Jom Cuci operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only the data necessary to provide our services, store it securely, and never sell or share your personal information with third-party advertisers.
Jom cuci has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data is used solely to enhance your gaming experience on our platform.
As a jom cuci member, you have the right to access, correct, transfer, and request deletion of your personal data at any time. Contact our support team and we will process your request within 14 business days.
Jom cuci uses cookies to improve your experience and analyse platform performance. We inform you of cookie usage, and you can manage your cookie preferences through your web browser settings at any time.
Jom cuci has a dedicated Data Privacy Officer (DPO) to handle all privacy-related enquiries and complaints. Reach us at support@jomcuci.click — we commit to responding within 48 business hours.
Welcome to the jom cuci Privacy Policy. This document explains in detail how jom cuci ("we", "the platform", or "our company") collects, processes, stores, and protects your personal data when you use our online betting platform at jomcuci.click.
This Privacy Policy applies to all users of the Jom Cuci platform, including website visitors, prospective members, and active registered members. It covers all your interactions with our platform — from browsing the website, registering an account, making deposits via Touch 'n Go eWallet or GrabPay, playing games, to contacting our support team.
Jom cuci is fully committed to protecting your privacy in accordance with Malaysia Personal Data Protection Act 2010 (PDPA). We believe transparency is the foundation of trust, and your trust is something we never take for granted.
By registering for or using the Jom Cuci platform, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform.
Jom cuci collects your personal data through several means — directly from you, automatically via platform technology, and in certain cases, from legitimate third-party sources. Below is a full breakdown of the data we collect:
| Data Category | Example Information | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number, profile photo | Account registration, KYC process |
| Contact Data | Email address, Malaysian phone number, residential address | Registration form, account profile |
| Financial Data | Digital wallet information (Touch 'n Go, GrabPay), bank account numbers, transaction history | Deposit and withdrawal processing |
| Gaming Data | Betting history, wins, losses, favourite games | In-platform activity |
| Technical Data | IP address, browser type, operating system, device ID | Automatic system logs |
| Usage Data | Pages visited, session duration, clicks, in-platform searches | Cookies & analytics |
We collect only the data genuinely necessary to provide Jom Cuci's services to you. We do not collect sensitive information such as biometric data, medical records, or religious information unless required by law.
The personal data we collect is used exclusively for legitimate purposes necessary to operate the jom cuci platform. The following are the primary purposes for which your data is used:
Marketing Consent: You may opt out of marketing communications from jom cuci at any time by clicking the "unsubscribe" link in any promotional email or by contacting our support team. Opting out of marketing will not affect your core account services.
Jom cuci does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, in certain limited circumstances, we may need to share your data with the following parties:
All third parties who receive your data are required to meet data protection standards equal to or exceeding Malaysia's PDPA requirements, and are bound by comprehensive data processing agreements.
Jom Cuci takes data security very seriously. We implement multiple layers of technical and organisational safeguards to ensure your personal data remains protected at all times:
Data Retention Period: jom cuci retains your personal data for as long as necessary to fulfil the purposes for which it was collected. Active account data is retained for the duration your account remains active. Following account closure, certain data may be retained for up to seven (7) years for legal compliance and financial audit purposes, in line with Malaysian legal requirements.
While we implement the highest security measures, no system can guarantee 100% security. In the event of a data breach affecting your information, we will notify you within 72 hours in accordance with Malaysia PDPA requirements.
Jom Cuci uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and your experience on the Jom Cuci platform. For more information on managing cookies, refer to your browser's help guide (Chrome, Firefox, Safari, Edge).
Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data. jom cuci fully respects and facilitates the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information in a readable format within 14 business days.
If your personal data is inaccurate or incomplete, you have the right to request an immediate correction. Log in to your account or contact our support team.
You may request the deletion of your personal data under certain circumstances, subject to our legal retention obligations under the PDPA and Malaysian financial laws.
You have the right to object to the processing of your data for direct marketing purposes. We will cease such processing immediately upon your request.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another party if needed.
In certain circumstances, you may request that we restrict the processing of your data while your request or complaint is under investigation.
To exercise any of the rights above, please contact our Data Privacy Officer at support@jomcuci.click stating the type of request and your account details. We will process your request within 14 business days and notify you of the action taken.
The Jom Cuci platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that we have collected data from a minor without valid parental or guardian consent, we will take immediate steps to delete that information and close the account in question. Parents or guardians who believe their child may have registered on our platform are urged to contact us immediately at support@jomcuci.click.
The Jom Cuci platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the Jom Cuci platform and does not cover the privacy practices of those third-party websites.
We recommend reading the privacy policy of every website you visit. jom cuci is not responsible for the privacy practices or content of third-party websites and has no control over how they collect or use your data.
Jom cuci may update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. When we make material changes, we will:
Your continued use of the jom cuci platform after any changes take effect will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jom cuci handles your personal data, please contact our Data Privacy Officer (DPO) through the following channels:
We are committed to handling all privacy enquiries and complaints seriously and in a timely manner. We aim to respond to all privacy enquiries within 48 working hours.
If you are not satisfied with how we have handled your complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the Malaysian Communications and Multimedia Commission (MCMC).
Last Remembered: At jom cuci, your privacy is not merely a legal obligation — it is a core part of the trust you place in us. We are committed to acting with integrity and transparency in all matters relating to your personal data. Thank you for choosing jom cuci as your preferred gaming platform in Malaysia.
Now you know that your privacy and data security are jom cuci's top priority. Register a free account today and enjoy football, Live Casino, slots, and more — with full confidence. Easy deposits from RM 20 via Touch 'n Go or DuitNow.
18+ only · SSL 256-bit · PDPA 2010 Compliant · Your data is never sold